Tasks

Usage, support contacts, and billing signals rolled into a renewal-risk score per clinic.

Quarantine flaky tests, file the issue, track the deflake queue to zero.

Sweep incoming clinic tickets, route to the right queue, flag urgent clusters before they become incidents.

Billing questions, password resets, scheduling changes: resolve against policy, escalate judgment calls.

Turn resolved-ticket clusters into KB drafts for human review.

List building, sequencing, replies, and booked meetings for the clinic segments.

Firmographics, contact roles, and stale-record cleanup across the account base.

First-pass matching on billing exports; route exceptions to AR with reasons.

Setup steps, credentials, data checks, and the handoff note for every new clinic.